FREQUENTLY ASKED QUESTIONS
Yes — all products sold by Urban Deal Outlet are 100% authentic and sourced directly from trusted suppliers. We do not sell fakes, duplicates, or imitations.
To return an eligible item, follow these steps:
Email us at 📧 returns@urbandealoutlet.com within 14 days of delivery. Include your order number and reason for return.
Wait for approval. We’ll respond with return authorization and instructions.
Ship the item back in its original, unused condition using a trackable shipping method.
📌 Note:
Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect.
Opened fragrance products cannot be returned due to hygiene policies.
Once we receive and inspect your return, your refund will be processed within 5–7 business days.
Yes. The item will match the product listing. In rare cases, packaging may vary slightly due to manufacturer updates, but the product is always authentic.
Urban Deal Outlet currently ships to:
All U.S. states and territories
Most international countries
You can enter your shipping address at checkout to confirm availability. If your country or region isn't listed, feel free to contact us at 📧 support@urbandealoutlet.com for assistance.
📦 Please Note:
We do not ship to P.O. boxes or military APO/FPO addresses at this time.
Shipping availability may vary due to local restrictions or carrier limitations.
